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FAQ

How can I book an appointment?

What does a counsellor do? How is this different from an advisor?

Counsellors work with students to support academic and personal success and well-being. This is done through clarifying career goals, teaching self-management skills, addressing personal concerns, and helping understand related policies at KPU.

Advisors assist with course selection, educational planning and transferring information to and from other institutions.

What do I see a counsellor for?

Students may choose to see a counsellor due to a lack of clarity or confusion about what career to pursue, affecting the courses they take and their focus in class; others come because they are underperforming in class in spite of their effort; and there students who are facing personal challenges (e.g. relationships, financial, crisis, mental health) which negatively affect their studies. Often there are multiple reasons for why a student seeks counselling.

Do counsellors have special training?

Yes. All KPU counsellors have a minimum of Master’s degree in counselling psychology.

Is counselling like psychiatry?

No. Counsellors are not medical doctors and do not prescribe medication.

What if I want to speak with a male or female counsellor?

Please make this request at the time of booking. You will be offered an option to speak to a counsellor on another campus if this request cannot be met on your preferred campus.

Does seeing a counsellor mean I have a mental problem?

No. In many instances, seeking the help of a counsellor to solve various life and academic challenges that any student may face actually helps to prevent a mental health problem from taking place or getting out of hand.

Do I have to pay?

No. Counselling services are free to registered KPU students.

Does it work for everybody?

Experience shows that individuals who seek advice in times of need tend to make better decisions about their education, relationships, and career.

What do I say?

Usually the counsellor will initiate your discussions and support you through the session. If you have specific questions why you have sought counselling, please do not hesitate to let the counsellor know.

Will the counsellor give me advice?

The counsellor supports you in identifying the reasons for your concern, the options available to you, and ways to help yourself resolve whatever challenges you are facing.

Will the counsellor have experienced problems like mine?

Counsellors have experience with a variety of psychological issues, and their professional training prepares them to address individual student needs.

What will the counsellor think of me – will they think badly of me for getting into a mess?

Counsellors have also been students and experienced the challenges of student life and are empathetic to the pressures students face.

How can it be right to be in need of help?

Seeking information and knowledge from professionals who can help us manage our lives is empowering and positive to one's self esteem.

Wouldn't I be better to try and sort it out for myself?

Limited knowledge, information, and resources can lead to ineffective decision-making, especially when experiencing distress.

What about talking to my friends?

Talking to supportive and trusting friends is comforting. Relying on friend's to make critical decisions which may benefit from professional expertise adds unnecessary pressure on them and yourself.