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Password Management

Your password (also called Personal Identification Number or PIN) is managed in Online Self Service. The website is kpu.ca/oss

To change it, log into Online Self Service, go to the Personal Information Menu, and click "Change PIN".

You should also setup your 3 security questions in "Change Security Question". Having security questions will help you to use the "Forgot PIN" feature and assist Student Enrollment Service or IT should you call for login assistance.

If you have added a personal email address into your Personal Information, you can send a password reset message to this account using the "Forgot PIN" feature.

For security, passwords expire after 180 days (about 6 months) and an old password cannot be reused for 999 days (almost 3 years).

kpu

If your password has expired, you will be prompted to change it.


OSS Login - PIN Expired


Just keep typing until you get a strong password.


OSS - PIN Rules Not Met


You will be prompted when you have a password that meets all our security rules.


OSS - Strong PIN


After you're logged in, you will have menus appropriate to your role at KPU.


OSS Logged In


Your password is now synchronized to all your accounts so that you have the same password everywhere.

 

For Students: Online Self Service, email, computers on campus, Wi-Fi on campus, Moodle, Compass Card.

For Employees: Online Self Service, office computers on campus, Wi-Fi on campus, Webmail, Moodle (for faculty).

 

For more about accounts and online resources, check our other pages.

Students click here.

Employees click here (login required).