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Daily health check-ins to move online as of January 18. For more on KPU's COVID-19 response [Read more]

KPU Surrey Campus

Due to COVID-19, KPU International has transitioned to providing all our services remotely.

Are you applying to KPU? kpu.ca/international/future-students

Are you a current student? kpu.ca/international/advising

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COVID-19: Information for International Students

This page will be revised regularly with updates as they arise. Learn more about COVID-19 and KPU’s response at kpu.ca/covid19.

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Other Important Resources

General Questions

Are KPU campuses open?

Yes, all KPU campuses are open. However, in an effort to mitigate the impact of COVID-19, the University has closed certain floors, zones, and buildings across campuses. Some campuses may also have different operating hours than usual. Signage will be posted at every locked door and if relevant, will mention the doors that have remained open. Additionally, many services are closed or only operating remotely. For newest updates, please check the main KPU COVID-19 page.

OPEN

  • Assessment and Testing Services: On-campus and virtual/remote admissions testing available
  • KPU Library (all locations): Reduced hours. Computer and study space usage only. Seating and capacity are limited to ensure proper social distancing
  • KSA Student Food Bank: You can pick-up a pre-requested food hamper every Wednesday afternoon from an outdoor location at KPU Surrey, KPU Richmond, or KPU Langley. Place your request by 12PM on Tuesdays.
  • KPU Shuttle Bus: Reduced service
  • KPU Bookstore: KPU Surrey and KPU Tech (Cloverdale) campuses are open for in-person purchases. KPU Richmond and KPU Langley bookstores are closed. Online orders and on-campus pick-ups or delivery are available. 

OPERATING REMOTELY

CLOSED

  • Grassroots Cafe
  • Campus Cafes (all locations)
  • Tim Hortons (all locations)

Last Updated: October 6, 2020

Is KPU a DLI (Designated Learning Institution) with a COVID-19 readiness plan approved by the province of BC? 

Yes. Please note, all new and current international KPU students who are outside of Canada and who wish to travel to Canada must consult the Travelling to Canada for International Students webpage for eligibility requirements, quarantine regulations, and more, before planning any travel. 

Last Updated: October 19, 2020

Can international students who are currently abroad travel to Canada?

To protect against the outbreak of COVID-19, there are currently travel restrictions that limit travel to Canada. All new and current international KPU students who are outside of Canada and who wish to travel to Canada must consult the Travelling to Canada for International Students webpage for eligibility requirements, quarantine regulations, and more, before planning any travel. 

Last Updated: July 30, 2020

Do I need to quarantine if I travel to British Columbia from abroad?

Yes. Any individual entering Canada from abroad must quarantine for 14 days. Additionally, any international KPU student considering travel to Canada must submit a Travel and Quarantine Plan to KPU for review. Please consult the Travelling to Canada for International Students webpage for information before making any plans to come to Canada. 

Last Updated: July 30, 2020

My study permit is expiring soon. What should I do? 

You can apply to extend your study permit. Please consult the IRCC website; they have posted guidelines on this webpage

Last Updated: April 4, 2020

Are all KPU International Student Life events and field trips cancelled?

Yes, all on- and off-campus events organized by International Student Life have unfortunately been cancelled until further notice. Virtual events, such as Trivia Tuesdays, are still being hosted. You can usually find information about upcoming virtual events on our Instagram page.

Last Updated: March 23, 2020

Can I continue to work as an international student? 

According to the IRCC, you can continue to work, even if COVID-19 has forced you to become a part-time student or to take a break in your studies, as long as:

  • you’re registered as a full-time student, and
  • your study permit says you’re allowed to work while you study

If you work off campus, you can work up to 20 hours per week during an academic session. You can work full time during scheduled breaks in the academic year.

Last Updated: October 5, 2020

Financial Aid and Medical Insurance Questions

Does KPU have any financial aid available for international students?

If you are experiencing an unexpected financial emergency or unmet financial need, you may be eligible for financial assistance from the KPU International Emergency Fund. Please note, the amount of funding per student is limited, and there are a limited number of funds available overall. Please contact internationalstudents@kpu.ca for an application form and further details. 

More aid opportunities through Student Awards and Financial Assistance are listed on the COVID-19 Student Resources page.

Last Updated: April 3, 2020

What other financial aid is available for international students?

You may be eligible to receive financial support from the following government programs. Please read through each link carefully to determine whether you meet the eligibility criteria. Each program has different eligibility requirements. 

KPU's Student Awards and Financial Services department has also compiled a list of available financial resources for KPU students.

Last Updated: October 5, 2020

I'm experiencing food insecurity. Are there services that can help me?

Absolutely. We encourage you to reach out to your KSA and to a local food bank if you would benefit from accessing free food and other grocery items at this time.

KSA Student Food Bank

  • You can pick-up a pre-requested food hamper every Wednesday afternoon from an outdoor location at KPU Surrey, KPU Richmond, or KPU Langley. Place your request by 12PM on Tuesdays.
  • Available for all current KPU students
  • Students are eligible for 2 food hampers per month

Richmond Food Bank

  • You must be a resident of Richmond in order to access the Richmond Food Bank
  • You can pick up groceries once a week 
  • Food pick-up is at 5800 Cedarbridge Way Unit #100, Richmond, Monday - Saturday 10AM - 3PM
  • In order to pick up, you must bring ID for everyone in your household who needs food and proof that you live in Richmond

Surrey Food Bank

  • You must be a resident of Surrey*, North Delta, or Cloverdale in order to access the Surrey Food Bank. (*You must live north of 40 Avenue in Surrey—if you live south of 40 Avenue, please go to the Sources White Rock/South Surrey Food Bank.)
  • You must book an appointment time to register before you can come. Contact the Surrey Food Bank at 604.581.5443 for an appointment time. 
  • Registered clients may visit the Surrey Food Bank and receive a nutritious supply of food every 14 days. The quantity of food provided is based on the household size. Their goal is to provide sufficient food for 3 to 4 days. 
  • Food pick-up is Mondays - Fridays (except Wednesdays) from 9:30AM - 1PM

Sources White Rock/South Surrey Food Bank

  • You must be a resident of White Rock or South Surrey (from 0 Ave to 40 Ave; from 120 St. to 196 St.) in order to access the Sources White Rock/South Surrey Food Bank
  • Food pick-up is at 2343 156 Street, Surrey, on Tuesdays (9AM-6PM) and Wednesdays (10AM-2PM)

Sources Langley Food Bank

  • You must live in the Langley area (0 Ave. to the Fraser River, east of 196th St. and west of 276th St.) in order to access the Sources Langley Food Bank
  • Food pick-up is at Unit 208 - 20445 62 Ave, Langley, on Wednesdays (10AM-3PM) and Thursdays (10AM-2PM)

Greater Vancouver Food Bank

  • You must be a resident of Vancouver, Burnaby, New Westminster, or the North Shore, in order to access the Greater Vancouver Food Bank
  • To start registration as a new client with the Greater Vancouver Food Bank, please bring ID with you on your first visit to one of the Greater Vancouver Food Bank locations. You will receive food on your first visit.
  • You will have to complete your registration within 30 days after your first visit by going to the Burnaby warehouse location (8345 Winston St.) where they will print your GVFB client card.
  • More registration info here
  • Food pick-up is at various locations. Please check the website. 

Muslim Food Bank

  • For individuals living in the Lower Mainland and the Fraser Valley who have special dietary needs (halal, kosher, vegetarian, and vegan)
  • Visit the website and call the food bank at (866) 248-3868 for further details on accessing the Muslim Food Bank

Abbotsford Food Bank

  • You must be a resident of Abbotsford in order to access the Abbotsford Food Bank. 
  • Bring picture ID, proof of address in Abbotsford, and medical cards for everyone in your household on your first visit to the Abbotsford Food Bank. You will receive a food hamper on your first visit.
  • Delivery of food items may be available for those in self-isolation or quarantine. Please visit the website for details.
  • Food pick-up times depend on your household makeup. Please visit the website for details.

Last Updated: June 12, 2020

Does my temporary health insurance from guard.me cover me for COVID-19?

You can find more information about your guard.me insurance and how it applies to COVID-19 on the guard.me KPU portal.

Additionally, you can contact internationalevents@kpu.ca or book an appointment with a Student Life Coordinator (Waheed Taiwo/Silvia Serpas-Hidalgo) on Advisor Connect if you require support in navigating questions about medical insurance.

Last Updated: March 23, 2020

I'll be studying from outside of Canada for the Fall 2020 semester. Can I opt out of guard.me International Insurance coverage?

If you are a new international student at KPU, you are automatically enrolled in the mandatory temporary health insurance coverage from guard.me International Insurance. This insurance covers students' necessary medical costs, but can only be used in Canada. We are providing an exception to the mandatory health coverage due to COVID-19, and will resume automatic enrollments once campus operations return to normal.  If you are studying remotely from outside of Canada for the duration of the Spring 2021 semester, our International Student Life team will contact you at the start of the semester regarding your insurance coverage. For any questions, please contact internationalevents@kpu.ca or book an appointment with a Student Life Coordinator (Waheed Taiwo/Silvia Serpas-Hidalgo) on Advisor Connect.

Last Updated: January 4, 2021

I'm new to BC. When will I start to be covered by the BC Medical Services Plan (BC MSP)? 

Generally, there is a three-month MSP coverage wait period after you apply. However, Health Insurance BC has stated that the three-month MSP coverage wait period will be waived for eligible individuals effective March 1, 2020, onwards, due to COVID-19. Determine if you are eligible. It is each individual's responsibility to meet and maintain the residency requirements for MSP coverage.

Please book an appointment with a Student Life Coordinator (Waheed Taiwo/Silvia Serpas-Hidalgo) on Advisor Connect if you require support in navigating this process.

Last Updated: April 30, 2020

If my study permit renewal is delayed due to COVID-19 and my study permit expires as a result, will I still be covered by BC MSP medical insurance at that time?

Your medical coverage under the BC Medical Services Plan (BC MSP) typically expires once your study permit expires (check your MSP card to view the expiration date of your coverage). We highly recommend that you make arrangements to acquire alternative medical insurance if you do not have MSP coverage. For example, guard.me international insurance is available to you for purchase if you had a guard.me policy in the last 60 days and you have a KPU student ID number. You may also be eligible for Temporary MSP Coverage until April 30, 2021. Contact Health Insurance BC to request this temporary coverage

Please book an appointment with a Student Life Coordinator (Waheed Taiwo/Silvia Serpas-Hidalgo) on Advisor Connect if you require support.

Last Updated: january 4, 2021

Where can I learn more about the KSA Student Health & Dental Plan?

Please find information about your benefits on the MyStudentPlan website

Last Updated: March 26, 2020

Who can I contact at KPU if I have a question about medical insurance as an international student?

Please contact internationalevents@kpu.ca or book an appointment with a Student Life Coordinator (Waheed Taiwo/Silvia Serpas-Hidalgo) on Advisor Connect if you require support in navigating questions about medical insurance.

Last Updated: March 23, 2020

COVID-19 is really stressing me out. What resources are available to help me take care of my mental wellbeing?

You're not alone—it's a difficult and challenging time for many. We encourage you to explore the supports and resources here, and to reach out to those in your community to do the same. As our Provincial Health Officer Dr. Bonnie Henry as aptly stated, "This is our time to be kind, to be calm, and to be safe." 

  • My SSP - KPU has collaborated with keep.meSAFE to provide a 24/7 Mental Health Student Support Program! All KPU students have 24/7 access to multilingual counsellors who can provide immediate support and referral to address a range of concerns. Download the app or call 1.844.451.9700
  • Here2Talk — The Government of British Columbia has launched Here2Talk, a new mental-health counselling and referral service for post-secondary students. Chat sessions with a trained counsellor can be accessed by downloading the Here2Talk app or visiting here2talk.ca. Students can also speak to a counsellor by phone, toll-free at 1 877 857-3397 or direct 604 642-5212. Students calling from outside Canada can dial 1 604 642-5212 (international calling charges may apply). Read more about Here2Talk on the Government of BC's news release.
  • myWellness - Visit for mental health resources, including video counselling and text chat support
  • Managing COVID-19 Stress, Anxiety, and Depression (Government of BC)
  • Coping with stress during the 2019-nCOV outbreak (WHO)
  • Quarantine Student Connection — Weekly student support group via videoconferencing for students in mandatory quarantine

KPU Counselling Services are available to support you as well.

Last Updated: September 1, 2020

Academic Questions

What resources are available to help me with Moodle and online learning?

We have put together this Moodle Resource page to support international students. You can also check out the "What Do I Need to Know to Start My Online Term" handout for more information. 

Last Updated: January 4, 2021

I don't have a computer at home. Does KPU loan laptops to students?

If you are in Metro Vancouver, you may be able to borrow a laptop from KPU Library services (see "Laptop Request Form", under "Our Services"). They are loaned out on a first come, first served basis.

Last Updated: March 30, 2020

Do I need to apply for a study permit if I am studying from outside of Canada?

Yes, we highly recommend that you apply for a study permit as soon as possible, even if you are studying from outside of Canada.

Last Updated: October 5, 2020

Will my Post-Graduation Work Permit Program (PGWPP) eligibility be affected by taking online courses?

Here is how your Post-Graduation Work Permit Program eligibility is affected according to Immigration, Refugees and Citizenship Canada (IRCC), based on their website

How your post-graduation work permit (PGWP) eligibility is affected

If you’re eligible for the post-graduation work permit program, you’ll still be able to get a post-graduation work permit (PGWP) if

  • your in-person classes in Canada have been moved to an online-only format and you had to begin or will continue your classes online because of COVID-19, or
  • you had to put your studies on hold or study part-time during the winter, spring or summer 2020 semesters because of COVID-19

If you’re outside of Canada

You’re still eligible for a PGWP if you can’t travel to Canada at this time and

  • you have a study permit
  • you’ve been approved for a study permit
  • you applied for a study permit before starting your study program in the spring, summer or fall 2020 semester, or
  • you will apply for a study permit before starting your study program in the January 2021 semester

If you’re in this situation, you can begin your classes while outside Canada.

If you applied for your study permit before starting your program

Any time spent studying online from outside Canada since spring 2020 now counts toward the length of a PGWP. (Before, only the time spent studying online after you were approved for a study permit counted.) You won’t have time deducted from the length of your PGWP for studies you complete outside Canada until April 30, 2021.

How much of your program you can complete online

How much of your program you can complete online depends on when you started studying and how long your study program is.

  1. You’re taking a short-term program that started between May and September 2020
    You can complete 100% of your program online. Your program must be between 8 and 12 months long, and you must have started your studies between May and September 2020.
  2. You’re taking a program that is 12 months or longer, or you started a short-term program before May 2020
    You can complete up to 50% of your program online (until April 30, 2021). You must complete the other 50% of your program in Canada.
  3. You’re completing 2 study programs
    You can complete up to 50% of your total studies online (until April 30, 2021). To be able to do this
    • you must complete both study programs from an eligible DLI within 2 years
    • one of the programs must have started between May and September 2020, and
    • each program must meet all PGWP eligibility requirements and be at least 8 months long

    You must complete at least 50% of the combined length of the 2 programs in Canada.

Please consult the IRCC website for further details.

Last Updated: October 5, 2020

How will COVID-19 affect my co-op work terms?

The Co-operative Education department has published a Co-op COVID-19 FAQ page for all questions pertaining to co-op. Please refer to that page for information.

Last Updated: April 14, 2020

Spring 2021

Is KPU proceeding with the Spring 2021 semester?

Yes, but the majority of classes will be delivered online (with a very limited number of courses in a blended format). Learn more here

Last Updated: November 25, 2020

How can I tell which classes will be delivered online?

Course delivery format is noted on the Spring 2021 Timetable. You can access the Spring 2021 Timetable by going to Browse Classes via ONE.KPU.ca and choosing the Register for Classes – New Look icon or through your Online Self-Service account>Student Menu>Registration – New. For more instructions on browsing classes, visit this page. Additionally, the Faculty of Science and Horticulture has published a list of courses in the faculty that will be offered in a blended format. 

Last Updated: November 25, 2020

Should I come to Canada for the Spring 2021 semester? 

If the courses you are taking will be delivered online, you can study from anywhere in the world during the spring semester. All new and current international KPU students who are outside of Canada and who wish to travel to Canada must consult the Travelling to Canada as an International Student webpage for eligibility requirements, quarantine regulations, and more, before planning any travel. 

Last Updated: November 25, 2020

I'm a new international student. What do I need to know to prepare for the Spring 2021 semester? 

Welcome to KPU! Prepare for your semester of remote learning by going through the checklist below.

☐ Register for Classes & Prepare for Online Learning
Registration for the Spring 2021 semester began on November 16. Before registering, you should make sure that you have a tablet or computer with stable access to internet—these are the minimum technological requirements to complete courses and access KPU services. If you can't meet these requirements, you should not enroll in the Spring 2021 semester. If you are in this situation, contact us at international@kpu.ca to connect with an advisor and discuss your options.

  • Additionally, students outside of Metro Vancouver should make sure that the courses they're registering for don't include an on-campus component. Course delivery format is noted on the Spring 2021 Timetable. You can access the Spring 2021 Timetable by going to Browse Classes via ONE.KPU.ca and choosing the Register for Classes – New Look icon or through your Online Self-Service account>Student Menu>Registration – New. For more instructions on browsing classes, visit this page
  • Registration Information

☐ Take the International Student Online Orientation
All students must complete the International Student Online Orientation prior to the start of classes. There is also a mandatory live virtual orientation on January 4 and 5. Learn more and register here

☐ Update Your Contact Information
In order to better support you as you learn online this semester, KPU needs to know where you will be studying from. Update your contact information on Online Self-Service. Find instructions here. Updating your contact information on OSS will help us ensure that you receive relevant information regarding the submission of study permits, health insurance, textbooks, and more. You will miss out on important information from KPU if you do not update us on your current location, so don’t delay. 

☐ Submit Your Study Permit
If you will be located in Canada this semester, you must submit a copy of your study permit to KPU by December 15, 2020. Find detailed instructions here.

If you are located outside of Canada this semester, you should apply for a study permit as soon as possible. You will have to provide KPU with a copy of your study permit as soon as classes are moved back to in-person instruction and you arrive in Canada.

Last Updated: November 25, 2020

Summer 2021

Will the Summer 2021 semester be in-person or online?

The course delivery format for the Summer 2021 semester is still being determined. Please check back in the next few months for more information. 

Last Updated: January 4, 2021

Have more questions? You can get in touch with KPU International at internationalstudents@kpu.ca