Paying Your Fees
Payment of Fees
Registration Deposit
Prior to registering, students must have a credit of $250.00 on account. The registration deposit is used as partial payment for courses in which the student is registered. It is non-refundable. If a student does not register at all in the semester, Kwantlen will automatically transfer their deposit to the next term. A registration deposit can be transferred to the next semester a maximum of two times.
Commitment Fees
Limited enrolment program students are required to remit a non-refundable and non-transferable Commitment Fee (from a minimum of $250 to a maximum of 25% of the program fee) at the time the applicant is offered a seat or prior to the student beginning the registration process. If the student completes the registration process, this fee will be applied towards the full tuition fees. Payment of this fee constitutes the equivalent of payment of the first-term deposit.
Payment of the commitment fee signifies acceptance of the seat by the applicant. Should the applicant not complete the registration process by registering on or before a specified deadline, the commitment fee is forfeited and retained by the University and the seat will be offered to another applicant.
International Student Commitment Fee
International students who are new to the institution must pay a non-refundable and non-transferable commitment fee of $1000 CAD prior to admission. The commitment fee will apply towards the tuition assessed for the first semester of study.
The commitment fee, minus a $300 CAD processing charge, will be refunded only if a student is denied a study permit by Citizenship and Immigration Canada (CIC). The original letter of refusal from CIC must be submitted prior to the first day of classes along with a written request for a refund.
Students who do not register for the semester specified will forfeit the entire commitment fee.
Fee Payment Deadlines
Instructions for the payment of fees assessed during registration are included as part of the online Registration Guide and Timetable for each semester.
Fees must be paid by the first deadline as published in the Registration Guide and Timetable each semester. If a student does not make arrangements to pay their fees in full by the first payment deadline, their entire semester registration may be cancelled without notification. For any registration activity after the first payment deadline students are required to pay in full immediately after registering, and no later than the arrears deadline (after the end of late registration). If a student does not pay their fees by the arrears deadline their registration will not be cancelled. They will be billed for the outstanding fees and assessed a late penalty (currently 5% of the outstanding amount, with a $10.00 minimum).
An additional penalty will be assessed on any outstanding balance four weeks after the first billing. Should the outstanding account balance not be paid at this time, the University reserves the right to forward the account to collections.
Fixed Term Programs
Students registering in a fixed term program will be notified by the Office of Admissions of the date by which fees must be paid. All fees must be paid prior to the start of classes.
Continuous Intake Programs
Students registering in continuous intake programs are required to pay for one semester (or the balance remaining) of tuition and other fees in advance, before beginning classes.
Students who are granted Fee Deferrals must contact Student Enrolment Services by the due date to arrange for continuation of their registration. Students for whom paying their tuition and other fees three months in advance is a hardship will be permitted to pay on a monthly basis if recommended by the Registrar or designate or the Financial Awards Officer after completing an assessment of need.
Students who do not pay their fees by the close of business on the first day of classes for the month for which fees are due will be subject to a late payment fee. A student who fails to pay the fees owing by the close of business on the third day of classes for the month for which fees are due will have her or his registration cancelled and the seat may be offered to another student.
The student may appeal for reinstatement through the normal Kwantlen appeal process. If reinstatement is approved, the student will be required to pay a reinstatement fee in addition to the late payment fee. Reinstatement will be subject to the availability of a seat in the program.
How to Pay
Payment for domestic registration fees and tuition may be made by online banking, cash, cheque, debit card, Interac Online, bank transfer or money order. In addition, payment may be made by Passport to Education, scholarship, bursary, student loan or by a sponsoring agency. In-person third party payments are only permissible if accompanied by a written authorization bearing the student’s signature, and the name of the third party. Credit cards are no longer accepted (kwantlen.ca/news/creditcard) for domestic students paying tuition and registration fees.
International registration fees and tuition, registration deposits, Commitment Fees, and Other Fees may be paid by credit card (Visa, MasterCard and American Express) as well as all the options listed above.
Passport to Education
Students using a Passport to Education as payment, will need to provide their Social Insurance Number for any amounts over $500.00. Passport amounts in excess of the account balance will be refunded by cheque via postal mail about four weeks after registration ends.
Scholarships, Bursaries and Loans
Scholarships, Bursaries and Loans students relying on the proceeds from a scholarship, bursary or student loan to pay their tuition and other fees should refer to the Registration Guide and Timetable for each semester, or contact Financial Awards regarding the deadline for a fee payment override.
Sponsored Students
Students whose fees are being paid by a sponsoring agency must ensure that a Letter of Authorization is received by Financial Services before your registration date. If you are relying on a sponsorship to cover the Registration Deposit, you must provide the Letter of Authorization before you can register. Letter of Authorization may be faxed to the attention of Accounts Receivable at 604.599.2338. Any question concerning sponsorship should be directed to Accounts Receivable at 604. 599.2242 or 604.599.2057.
Fines, Balances, Refunds and Adjustments
Returned Cheques
If a cheque is issued in payment for fees and is returned for any reason prior to the first payment deadline, students will have their registration cancelled. If a cheque is issued in payment for fees and is returned for any reason after the start of classes, students will not be removed from their program and/or courses. Instead, they will be billed for the amount owing and NSF fees and payment penalties will be applied.
Account Balances
It is the student’s responsibility to ensure that any outstanding charges from previous registrations or other transactions with Kwantlen have been cleared. Kwantlen reserves the right to initiate action regarding any monies owed by the student in order to ensure that collection matters are brought to a timely and satisfactory conclusion.
Refunds and Fee Adjustments
Refunds or adjustments are provided under the conditions stated in Policy C.39. Specific instructions regarding the refund or adjustment of fees are provided in the Registration Guide and Timetable for each semester. Refund cheques will normally be mailed within six weeks after eligibility has been determined. The minimum amount refunded will be $5.00.
Policy C.39 can be viewed at the Library or online at kwantlen.ca/policies for further details.
Open Admission and Selective Entry
In general, students are entitled to a full refund, or a full reduction in outstanding fees, less the amount of the Registration Deposit, when courses are dropped by a specified deadline prior to the start of classes. This deadline is published in the online Registration Guide and Timetable.
Students who withdraw by the published deadline during late registration and thereby reduce their course load, will be granted a partial refund, or partial reduction in assessed fees (currently 70% of tuition fees). If the withdrawal is from all courses for the semester, the minimum charge assessed is the amount of the Registration Deposit.
If the adjusted fees exceed the amount already paid on the account, the student will be required to pay the difference by the Fee Payment Deadline. Late payments are subject to a penalty.
A student who withdraws from courses after the deadline specified for refunds/fee adjustments is not entitled to a refund if the course load is decreased.
Fixed Term Programs
Certain programs may establish individual refund schedules. These programs will provide information to students on the refund/fee adjustment deadlines prior to or upon registration.
In general, students who withdraw prior to the start of classes/program will receive a full refund or fee reduction, less the Commitment Fee. Students who withdraw by the end of the first week of classes/program will be entitled to a partial refund or fee reduction (currently 70% of tuition fees). The minimum fee assessed is the amount of the Commitment Fee or the 30% of the tuition fees, whichever is greater. A student who withdraws from a program or course after the first week of classes is not entitled to a refund.
Continuous Intake Programs
Students registered in continuous-intake programs are entitled to a refund or fee reduction of tuition and Student Association fees for each full month paid for but not utilized. Refunds will not be granted for partial months.
Guided Study
Because of the particular fee payment arrangements for instructor services, a student signing a guided study contract will not be eligible for any refund after the course has begun.