Skip to main content

Appliance Servicing: Certificate


This nine month program is designed to prepare students for employment in the appliance service industry.  Students will learn to diagnose and repair major and small household appliance faults through customer consultation, checking controls, reading schematic diagrams and working with hand tools. Additional theory and practices prepare students to write the BC Provincial "C" Gas Certificate. During the program students will participate in a work experience practicum with current industry technicians.

Students who complete the Foundation are eligible for credit in Foundation (equivalent to Level 1), Level 2, and Level 3 of the Appliance Service Technician apprenticeship in-school technical training and 525 work-based hours. Upon completion of the program students will be eligible to write the Certificate of Completion (COC) and the Red Seal Inter-provincial examination. The Red Seal endorsement will be awarded upon completion of 7200 work-based training hours and is recognized in all jurisdictions across Canada.

Details on program dates are available at Kwantlen Course Search.

Student Profile

This program is suited for individuals that enjoy customer consultation, working independently, compiling information and problem solving.  Physical demand can vary; there is a considerable amount of standing, stooping, kneeling and manual dexterity.  Additional information is available at:

Career Opportunities

This program prepares graduates for employment in appliance service companies which may lead to employment in commercial food services, electrical, commercial refrigeration and the HVAC industry. Many experienced appliance service technicians can start their own sub-contracting and independent business.

Employment opportunities in this field may be found with department stores, factory service outlets, independent service shops and authorized service depots. Outside of appliance servicing, opportunities are available with companies who service electromechanical products. Many graduates have started their own businesses. To enhance employment, graduates may require a driver's license, and may need to be bondable.

Admission Requirements

The following program admission requirements apply:

  • English:
    • English 12 with a minimum grade of ‘C’ (or equivalent), or
    • Completion of KPU’s Trades reading test with a minimum score of 75%
  • Mathematics:
    • Apprenticeship and Workplace Mathematics 11 with a minimum grade of ‘C’ (or equivalent), or
    • Foundations of Mathematics 11 with a minimum grade of ‘C’ (or equivalent), or
    • Pre-calculus 11 with a minimum grade of ‘C’ (or equivalent), or
    • KPU’s Trades Mathematics Assessment with a minimum threshold score of 31%

On 21 November 2016 a change to the admission requirements for this program was approved by Senate. Effective September 2017 the requirement Interview by an instructor will also apply. This change will appear in the 2017-18 University Calendar to be published in June 2017.

Note: Admission for international applicants requires approval of the Dean.

Recommend satisfactory physical health. Prior to applying, prospective students with mental or physical impairments, who may require program accommodations, should contact the Office of the Dean of Trades and Technology to discuss required skills and competencies, and a Disability Advisor at 604.599.3233 to ensure appropriate accommodations can be arranged.

Curricular Requirements

  • Safety with respect to appliance servicing
  • The tools of the trade
  • The fundamentals of electricity
  • Customer relations
  • Diagnose motors used in appliances
  • Basic electronics for appliances
  • Electric clothes dryers
  • Standard and self-cleaning ranges/wall ovens including electronic models
  • Automatic clothes washers
  • Automatic electric dishwashers
  • Garbage disposers, garbage compactors, electric water heaters
  • Microwave ovens
  • Household refrigerators including electronic models
  • Freezers
  • Air conditioners
  • BC Provincial "C" Gas Certificate
  • 2 Week Work Practicum
Required Courses:
  APPL 1110 Basic Electricity 5 credits
  APPL 1115 Basic Electronics 1 credits
  APPL 1125 Electric Dryers 3 credits
  APPL 1130 Electric Ranges: Standard and Self-Cleaning 5 credits
  APPL 1215 Automatic Electric Dishwashers 3 credits
  APPL 1210 Automatic Washers 5 credits
  APPL 1120 Ancillary Products 1 credits
  APPL 1230 Microwave Ovens 1.5 credits
  APPL 1220 Basic Refrigeration and Domestic Air Conditioning 5.5 credits
  APPL 1235 B.C. Provincial "C" Gas Certificate 2.5 credits
  APPL 1225 Work Experience Practicum 1.5 credits

Other Information

Special Equipment

Students will require various tools including a multimeter; in addition to  safety equipment such as steel-toed safety shoes.

Credential Awarded

Upon successful completion of this program, students are eligible to receive a Certificate in Appliance Servicing.

KPU will report your in-school technical training completion information to the Industry Training Authority (ITA) in order for the ITA to determine credit towards your designated apprenticeship.

At a Glance

Faculty of Trades and Technology

Appliance Servicing

Program Type:

  • Vocational

Credential Granted:

  • Certificate

Offered At:

  • KPU Tech  Cloverdale

Start Date(s):

  • Intake Start Varies  Varies

Intake Type:

  • Limited Intake  Limited intake


  • Full-time  Full-time

Minimum Credits Required:

  • 34

Instructional Cycle:

  • Fixed-term

Curriculum Effective Date:

  • 01-Sep-2011

Applying to KPU:

Last Updated: 9-Dec-2016

This online version of the Kwantlen Polytechnic University Calendar is the official version of the University Calendar. Although every effort is made to ensure accuracy at the time of publication, KPU reserves the right to make any corrections in the contents and provisions of this calendar without notice. In addition, the University reserves the right to cancel, add, or revise contents or change fees at any time without notice. To report errors or omissions, or send comments or suggestions, please email