Bookstore
Convenient to students on the Langley, Richmond, Cloverdale and Surrey campuses, is a year-round bookstore, owned and operated by Kwantlen, with texts and supplies specific to each campus, as well as a range of crested clothing, giftware, confectionery and greeting cards.
Visit and shop our stores to save time and money on your text purchase. Go to our website for information about hours, products and much more. Inquires are welcomed by e-mail at books@kwantlen.ca or by phone.
Most importantly, the Bookstore publishes (and posts to its website) a list of the required and optional texts and prices, up to eight weeks before the start of class. For a customized booklist, specific to enrolment, visit the TextFirst menu item in www.kwantlen.ca/webreg. Print and retain a copy of the screen display from “View MyBookList” for convenience when shopping in person.
For more information contact:
| Bookstores |
| Langley, Cloverdale, Richmond and Surrey |
| Cloverdale: |
604.598.6020 |
| Langley: |
604.599.3220 |
| Richmond: |
604.599.2511 |
| Surrey: |
604.599.2353 |
Career and Educational Resource Centres
The Career and Educational Resource Centre on each campus provides registered and prospective students with a wide range of information:
- Occupational and educational information, including labour market forecasts;
- Study skills information, including brief handouts and videotapes;
- Information on personal and self-help topics, including pamphlets and books;
- Referral information on community services and agencies; and
- Computers with internet access for career or education related research.
To access the Career and Educational Resource Centres, simply drop by the rooms listed below. For hours of operation, please contact the Counselling Assistant at the phone number indicated below.
| Appointments |
| Cloverdale: |
604.598.6044 |
Room 1120 |
| Langley: |
604.599.32113 |
Room 1077 |
| Richmond: |
604.599.2600 |
Room 1640 |
| Surrey: |
604.599.2044 |
Room C160 |
Counselling
Kwantlen’s professional counsellors assist registered students in three major areas: career, personal and academic. With a few, vary rare exceptions, all information discussed with a Kwantlen counsellor is considered private and is held in strict confidence.
For more information on our services, please visit our website at www.kwantlen.ca/counselling
Career
Counsellors help students to clarify their career and/or educational goals, either through seminars or individual appointment. In addition, counsellors assist students in addressing career management and employability issues.
Personal
Counsellors help students with a wide range of personal issues that affect their academic performance and/or general wellbeing. Examples of common concerns:
- Adjustment to post-secondary studies
- Anxiety, depression and stress
- Relationship and family problems
- Perfectionism and procrastination
- Eating disorders
- Drug and alcohol use
- Assault or abuse
- Sexual identity
- Grief
- Trauma
In addition, counsellors assist students in crisis and make referrals for specialized help.
Academic
Counsellors help students to develop the skills necessary for academic success through Study Skills seminars, provided in partnership with Kwantlen’s Learning Centres, and through individual appointments. Examples of study skills topics include time management, note-taking, memory tips and preparing for tests and exams. In addition, counsellors assist students in the appeal and complaint processes.
Appointments
To make an appointment with a counsellor, please contact the Counselling Assistance at the phone number indicated below:
| Cloverdale |
604-598-6044 |
Room 1120 |
| Langley |
604-599-3213 |
Room 1077 |
| Richmond |
604-599-2600 |
Room 1640 |
| Surrey |
604-599-2044 |
Room C160 |
For more information on Counselling Services, please visit our website at www.kwantlen.ca/counselling
Educational Advising
http://www.kwantlen.ca/advising
Educational Advisors are available to explore educational options with you and help to develop an educational plan. Advisors can assist with:
- Planning program requirements
- Course selection
- Prerequisites and upgrading information
- Transfer to other institutions
- Understanding Kwantlen policies
Students, and prospective students, can get help from an advisor through appointments, drop-in times, workshops, email and telephone. For more information, please visit our website at www.kwantlen.ca/advising.
To make an appointment, please visit Enrolment and Registrar Services on any campus; or call us at 604.599.3215
First Nation Students
The office of the Coordinator, First Nations Education provides direct services to Aboriginal Students by:
- Providing general information on Kwantlen’s programs
- Facilitating transition into Kwantlen to prospective students
- Advocating for students
- Liaising with internal departments, external agencies, institutes, and bands
An Aboriginal Advisory Committee provides advice and support to the Coordinator. Please call 604.599.2269 for more information or to book an appointment.
An Aboriginal Resource Centre located on the Surrey Campus, room D108, serves as a place to socialize, study, or to use the computers, Please call 604.599.2324 for hours.
Learning Centres
The three Kwantlen Learning Centres are facilities where any Kwantlen student can find learning assistance, one-to-one and small group tutoring, and help with study skills and learning strategies.
Access is also available to print and electronic resources to help with the completion of assignments. Available services and resources include:
- One-to-one or small group tutoring in Math, Sciences, English, ESL, study skills, learning strategies, Accounting, Economics, Modern Languages, and many other program areas
- Forming study groups
- Program-related reference materials
- Study skills and learning strategies materials
- Multi-station, multi-media computer labs for preparing assignments
- Video stations
- Math review videos
- TOEFL preparation materials
- ESL study and review materials
To book an appointment contact:
Library
www.kwantlen.ca/library
- SMART CARD
- FINDING YOUR WAY AROUND
- BOOKS, MAGAZINES/JOURNALS AND VIDEOS
- LOAN PERIODS
- REQUESTS AND RECALLS
- CHARGES
- MATERIALS FROM OTHER INSTITUTIONS
Kwantlen’s four campus libraries at Cloverdale, Langley, Surrey and Richmond provide accessible, relevant and timely resources and services to meet the needs of a diverse community of learners. Library resources are available to students, all Kwantlen employees and community borrowers.
The library provides print and electronic collections as well as programs and services that help students succeed in their course studies. Our library instructions programs that help students learn more about research skills and information literacy.
Smart Card
The Kwantlen Smart Card is a library card and also a student identification card. When new students are registered for the current term, they can ask for a Kwantlen Smart Card at any campus library during library hours.
The Smart Card must be presented when signing out any library materials and must be presented at all Student Association sponsored activities. In addition, it may be used as photo identification when picking up grade statements, transcripts, or other documents from Enrolment and Registrar Services. The Smart Card is permanent. If the card is lost, please notify the library immediately.
Finding Your Way Around
Our program of library instruction includes Research Skills classes and orientations for all new students. Reference librarians are available at all campus libraries to assist students and to teach the skills needed to use libraries effectively. The library’s website provides timely information on library programs and services. In addition, it provides access to instructional materials, the library catalogue and research databases. Multipurpose learning labs are available at all of our campus libraries. The PCs in the labs may be used for library instruction, searching the library catalogue and library website, searching the Internet, e-mail or word processing.
Books, Magazines / Journals and Videos
Our collection includes more than 160,000-catalogued items of both print and non-print materials, and over 700 print magazine titles. The entire collection is listed in a web catalogue, which can be searched on library PCs at each campus or from off campus through our library website.
In addition, the library subscribes to over 40 online article indexes which provide access to full text content from over 10,000 journals. These article indexes can be searched through the library PCs or from off campus through our library website.
The library has an excellent video/DVD collection. Kwantlen is a member of the Media Exchange Cooperative (MEC—a media cooperative of post-secondary institutions in BC), and a link to the online MEC Catalogue is available via the library website. Students can book videos/dvds online through the library catelogue. Booking of equipment can be arranged by contacting the Audiovisual Services Technician at your nearest campus library.
The library houses a number of collections that supplement the book, magazine and media collections. The government document and map collections provide unique information difficult to obtain in the general collection.
The library also houses the Kwantlen University College Archives, which contains printed materials pertaining to the history and development of Kwantlen.
Loan Periods
Most print materials are loaned for a three-week period with the exception of magazines and reference books, which must remain in the library. On loan materials may be renewed if not requested by another borrower. Some materials are also placed on short-term reserve for students’ convenience.
Requests and Recalls
The library operates a request and recall system that gives users access to materials on all campuses.
Charges
Fines will be charged for overdue videos/DVDs, for overdue reserve material and for overdue materials that have been recalled. Overdue fines or failure to pay for lost materials may result in the withholding of student transcripts and credentials, the suspension of library privileges, and may also prevent registration for courses.
Materials from Other Institutions
A Smart Card can be used to obtain a community borrower’s card at Simon Fraser University and some BC Community Colleges. An interlibrary loan network allows access to the collections of all post-secondary institutions in the province, including SFU, UBC, and UVic.
For more information contact:
| Langley, Richmond and Surrey: Mon-Thurs: 7:45am-9:00pm, Fri: 7:45am-5:00pm, Sat. 10:00am-4:00pm |
| Cloverdale: Monday to Friday: 7:30am-7:30pm |
| Monday to Thursday: 7:45 – 9:00, Friday: 7:45 – 5:00, Saturday: 10:00 – 4:00 |
| Cloverdale: |
604.598.6043 |
| Langley: |
604.599.3204 |
| Richmond: |
604.599.2692 |
| Surrey: |
604.599.2103 |
School / Community Liaison Office
The School/Community Liaison Office services prospective students. Each year, representatives from the School/ Community Liaison Office visit secondary schools and attend education fairs in Kwantlen’s catchment regions: Delta, Langley, Richmond and Surrey, as well as many out-of-region areas. Representatives provide up-to-date information to students, parents, counselors and teachers about Kwantlen University College and its programs, services, facilities and admission requirements.
The office arranges the mail-out of information such as calendars, viewbooks, applications, financial awards information and brochures to all BC public and independent secondary schools. Arrangements for campus tours can be made through the Liaison Office. Services are also available to connect individuals to visit or tour a specific discipline area. The Liaison Office also hosts events and offers information throughout the academic year. For more information, please contact 604.599.3165.
Students with Disabilities
Students with disabilities who require classroom accommodations or other support services are requested to contact a Disability Advisor to discuss information on accessing programs and courses.. Support may include, interpreting, note taking, alternate format text, exam support, adaptive equipment, Learning Specialists for students with LD, and LD screening and strategies.
Students with mental health disorders are encouraged to seek assistance such as: room to take medications, beverages in class, contact person when managing difficult symptoms of illness, part-time status, program extensions, leaves from courses during episodic illness and other support.
For more information contact:
| Services for Students with Disabilities Office |
| Cloverdale: |
604.598.6044 |
| Langley: |
604.599.3213 |
| Richmond: |
604.599.2600 |
| Surrey: |
604.599.2044 |
| Website: http://www.kwantlen.ca/ssd |
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