Tools for Success

Be aware of your triggers before firing away

Have you ever met someone who really pushes your buttons and makes your head want to explode?

Of course you have! We all have. But before exploding said body part or unleashing a profanity-peppered dressing-down on them, be mindful that you’ve probably been triggered.

Triggering is connected to experiences stretching all the way back to adolescence, says Kurt Heinrich, public relations manager for the Vancouver School Board. Writing in The Potentiality, Heinrich offers ways to manage those triggers – such as creating space and listening - so you don’t come off looking like Mount Vesuvius. Read more.