IT Service Notices

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IT Maintenance Graphic

The IT Department typically performs required server maintenance on Saturday nights from 6:00 PM to 12:00 Midnight. 

Maintenance operations may take place at other times based on the need.

Every effort is made to ensure that maintenance operations are as short as possible and have the minimum impact.

Dates and Times

   Services Affected

Sat., March 28, from 6:00 PM to 12:00 Midnight

Software Maintenance

  • Autodesk
  • Solidworks
Tues., March 31 at 9:45 PM to Wed., April 1 at 7:00 AM

System Maintenance

  • Student Registration Self-service app
  • EPayments
  • Elevate (Registration for Continuing and professional studies)
  • FAST Financial Portal
     
Sat., April 4, from 6:00 PM to 12 Midnight

Server Maintenance

  • Directory Search (kpu.ca/search)
  • Integration to and from Banner (EPBC)
  • Optitex
  • Rhino
Sat., April 4 at 10:00 PM to Sun., April 5/2026 at 8:00 AM

Banner & FAST Maintenance

  • Admin Pages (Banner 9)
  • Banner 9 apps (Student Registration Self-Service, Student Profile, Employee Dashboard)
  • FAST (Finance, HR, WebReq, PCARD, Budget, etc.)
  • Integration with Banner (Elevate, EPBC, Degree Works, AdAstra)
  • Other Services (Adobe Creative Cloud Consent, Submit SIN, View Personalized Booklist, KPU Card Request)