IT Service Notices | Kwantlen Polytechnic University

The IT Department typically performs required server maintenance on Saturday nights from 6:00 PM to 12:00 Midnight.
During these times, some specified applications will be unavailable. A list of planned service activities will be published here.

Every effort is made to ensure that maintenance operations are as short as possible and have the minimum impact.

Dates and Times	Services Affected
Thurs., March 13 from 9:00 PM to Fri., March 14 at 3:00 PM	KPU Service Portal Upgrade The Test Site will not be availalble.
Fri., March 14 from 9:00 PM to Sat., March 15 at 1:00 AM	KPU Service Portal Upgrade The Main Site will not be available to log or view service tickets.
Sat., March 15 from 6:00 PM to Midnight	Server Maintenance AutoDesk SolidWorks
Sat., March 22 from 6:00 PM to Midnight	Server Maintenance Directory Search (kpu.ca/search) Self-Service Password Reset (SSPR) Netzcore – Library Payment Service Integration with Banner (EPBC)
Mon., March 31 at 9:45 PM to Tues., April 1 at 7:00 AM	Financial Services System Review Student Registration Self Service App. ePayments (Tuition, Confirmation Deposit, Official Transcript fee, INTL Deposit) Elevate (Web Catalogue for Continuing & Professional Studies) FAST Financial Portal
Sat., April 5 from 10:00 PM to Sun. April 6 at 8:30 AM	Banner Maintenance Admin Pages (Banner 9) Banner 9 apps (Student Registration Self-Service, Student Profile, Employee Dashboard) Online Self-Service (OSS.KPU.CA) FAST (Finance, HR, WebReq, PCARD, Budget, etc.) Integration with Banner (Elevate, EPBC, Degree Works, AdAstra) Other Services (Adobe Creative Cloud Consent, Submit SIN, View Personalized Booklist, KPU Card Request)