Help

Need additional help with your teaching needs? You've come to the right place. Please see below for the different types of supports available.

Need immediate help?

Call the KPU IT Service Desk at 604.599.2116.
Please Note: Support staff is dedicated to delivering timely assistance you need to complete the semester. We will respond as quickly as possible, thank you for your patience as we work through the surge in requests.

 

Teaching & Learning support

If you need support with learning technologies, educational media, or redesigning learning activities or assessments, please complete this intake form. This will enable us to determine your needs and assign the appropriate team member to assist you.

 

Need Equipment?

We recognize that shifting to increased use of digital tools to support our learning environments requires addressing a number of challenges, including a lack of access to necessary technology. Accordingly, if you do not have access to a computer at home, we will do our best to provide devices on a temporary loan. If you have a desktop computer at home and do not have access to a web cam and microphone we will work to assist you with this as well. Please submit your needs via this form and a member of our team will get back to you.

 

Need departmental/program assistance?

If you need additional guidance related to your program, please contact your Chair or your Dean's office.