Canada Post Work Stoppage

Canada Post and the Canadian Union of Postal Workers are in a position to initiate a work stoppage which could disrupt postal service any time on or after July 8th.

As a result, there may be a delay in requesting or submitting a document by mail. The following has been provided to help answer questions you may have about the pending postal disruption.

Receiving transcripts from other institutions

KPU will temporarily accept transcripts emailed directly from a pre-established institutional email address or faxed from the Registrar's Office fax number as official. Transcripts may also be sent directly by the institution using courier.

The sending institution can scan and email official transcripts, including the back page, to or fax the transcripts to 604-599-2086. Once the strike is resolved, we will require official transcripts as per our standard policy and procedures.

KPU will not accept transcripts that have not been sent directly from the institution's Registrar's office.

Sending transcripts to other institutions

Within Canada: Many Canadian institutions have provided fax or email addresses to which we can send transcripts. Hard copies will be sent at the end of the strike.

KPU will make hard copies available for pick up at Student Enrolment Services on all campuses upon request, as indicated on the Official Transcript Request Form. Students are welcome to make their own courier arrangements. We will make the transcripts available at Student Enrolment Services on our Surrey Campus for courier pickup – please indicate the arrangements on your Official Transcript Request Form.

Submission of high school transcripts

We will accept transcripts faxed directly from Canadian schools, or the Ministry Of Education in each province. Fax to 604-599-2086. We also accept original transcripts in a sealed envelope bearing an official school seal/stamp if brought in to our Student Enrolment Services office.

BC grade 12 students should request their transcripts be submitted electronically. To access the "Post-Secondary Selection Form" to let the Ministry of Education know you'd like to have your grades sent to KPU, log in at

For high school transcripts from outside Canada, transcripts and certificates must be official or original. Photocopies are acceptable if certified by school principal, head or registrar. Notarized copies are not acceptable. For mailing out of country transcripts, or where a fax is not an option, we recommend use of courier. Send to KPU Admissions, 12666 72nd Ave, Surrey, BC V3W 2M8.

No photocopies or student faxes are accepted. Find more information on out-of-province and out-of-country requirements at

Communication with applicants and students

Applicants receive their acknowledgment of application to the personal email provided in their application for admission, and to their KPU student email. Beyond the initial acknowledgment, all communication – including acceptance to KPU - is sent to the KPU student email. It is essential that students or applicants access their KPU student email account and check it regularly for admission communications at


Tuition fee payments

Domestic students have the option of paying tuition and fees via online banking, interact online, telephone banking services, or paying in person with cash or debit card. Students at a distance who are unable to use internet banking can also send a cheque by courier, or using a bank/wire transfer.  Find information regarding payment methods online at

International students also have the option of paying using MasterCard, Visa or American Express.

Requests for confirmation of enrolment

Students may view and print a confirmation of enrollment through KPU Online Self-Service.


Student who have been confirmed by Senate and are waiting to receive their credential in advance of the end of the postal strike can arrange to pick-up their credential in person at the Surrey Campus.  Graduates should contact to confirm their credential has been issued and is available for pickup.

For any other inquiries, contact

Student loans, grants and awards

For the latest information on the impact of job action at Canada Post on the distribution of government student loans, grants and KPU awards, please visit KPU’s Student Awards and Financial Assistance website.