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Student Enrolment Services

Student Enrolment Services provides day-to-day, student-centred services on all KPU campuses. In addition to providing one-on-one assistance at the front counters, we provide telephone and email support to students.

Services include:

Avoid waiting in line with KPQueue. KPQueue replaces physical lines at KPU Richmond and Surrey, allowing you to roam freely while you wait wherever you want, however you want. KPQueue simply alerts you on your phone as your turn is approaching.

Online

KPU Surrey KPU Richmond

Mobile

  1. Text "KPU.Surrey" or "KPU.Richmond" to 1-844-84-Q-4KPU (7-4578)
  2. If the location offers more than one service, you will get a text back asking what service you would like to line up for
  3. Reply with the service you need
  4. You are now lined up and will continue to receive updates about your wait time and when you are next in line

On Campus

Student Enrolment Services at KPU Richmond and Surrey each have an on-site service kiosk where you can enter your name and/or cell phone number to hold your spot in line.

  • Enter your name at the kiosk to hold your spot and watch the monitors in our service area to know when you're next
  • Optionally, enter your cell phone number and we will text you about the wait times and let you know when you are next in line

*Please note the change in office hours for Friday, December 15 as follows:

  • Surrey, 12:00 noon – 4:00pm
  • Richmond, 1:00pm – 4:00pm
Monday 9:00 a.m. - 6:00 p.m.
Tuesday 9:00 a.m. - 6:00 p.m.
Wednesday 9:00 a.m. - 4:00 p.m.
Thursday 9:00 a.m. - 4:00 p.m.
Friday 9:00 a.m. - 2:00 p.m.*
Saturday Closed
Sunday Closed
Monday 9:00 a.m. - 4:00 p.m.
Tuesday 9:00 a.m. - 4:00 p.m.
Wednesday 9:00 a.m. - 6:00 p.m.
Thursday 9:00 a.m. - 6:00 p.m.
Friday 9:00 a.m. - 2:00 p.m.*
Saturday Closed
Sunday Closed
Monday 9:00 a.m. - 4:00 p.m.
Tuesday 9:00 a.m. - 4:00 p.m.
Wednesday 9:00 a.m. - 4:00 p.m.
Thursday 9:00 a.m. - 6:00 p.m.
Friday 1:00 p.m. - 4:00 p.m.
Saturday Closed
Sunday Closed
Monday 9:00 a.m. - 4:30 p.m.
Tuesday 9:00 a.m. - 4:30 p.m.
Wednesday 9:00 a.m. - 4:30 p.m.
Thursday 9:00 a.m. - 4:30 p.m.
Friday 9:00 a.m. - 1:30 p.m.
Saturday Closed
Sunday Closed