Setting up Microsoft Authenticator

Setting up Microsoft Authenticator

Below videos to guide you in the process of setting up Microsoft Authenticator on iPhone and Android. Links to the Google Play Store and Apple App Store pages for Microsoft Authenticator, as well as a text-based guide for configuring Microsoft Authenticator can be found below the instructional videos.

Setting up on iPhone

Setting up on Android

These instructions will show you how to set up Microsoft Authenticator on your account at KPU.

Begin by downloading Microsoft Authenticator on your chosen device:

These instructions will show you how to setup Multi Factor Authentication (MFA) on your KPU account using Microsoft Authenticator Application.

Note: To setup MFA using Authenticator app, two devices are recommended. PC or Laptop is required for registering the authentication method and cell phone will be used to download the Authenticator app and scanning the QR code described in the steps below:

1. Once you try to sign in to an application (Office 365 or one.kpu.ca applications), you will be asked to provide more information to register with the MFA (after entering your password). As shown in the following window, please click "Next."
   
    
2.  In this step, you will be asked to install the Microsoft Authenticator app and scan the QR code. First, install the Authenticator app on your phone from Play Store (Android) or App Store (Apple).
   
   

Follow the steps below once Microsoft Authenticator app has been downloaded on your mobile device:

1. Launch the Microsoft Authenticator app on your device.
2. Add your KPU Account by tapping the '+' symbol in the app.
   
3. Sign-In or Scan QR Code:
   Sign-In Option: It's recommended to use the "Sign-In" option if you're setting up MFA only using your mobile device.
   Scan QR Code Option: This method can be used if you are using two devices and a barcode is displayed on your computer screen. You can use your mobile device's camera to scan the QR code for quick setup.
    
4. Enter KPU Credentials in the MFA app, if you selected the Sign-In option:
   Put in your KPU email address.
   Type in your KPU account password
   
   
5. Verify Your Device:
   Choose to receive a text or call for verification.
   Follow the steps to verify your device.
   If you choose SMS, enter the code received and tap "Verify".
   
    
6. Finish Setup:
   Tap "Finish" to complete the setup.
    
7. Your KPU account should now show in the Microsoft Authenticator app.