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Information Technology Department at KPU

IT Department

IT Services Update - MFA for Students

The IT department has enabled Multi-Factor Authentication (MFA or 2FA) for enhanced account security of our student accounts.

  • To learn how it works, Click Here.
  • To learn how to set it up, Click Here
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one.kpu logo

 Use  ONE.KPU.CA  to access KPU applications or services.

You can also access Moodle and Email directly at these sites.

  • KPU Courses - https://courses.moodle.kpu.ca
  • KPU Trades - https://trades.moodle.kpu.ca
  • KPU Community - https://community.moodle.kpu.ca
  • Continuing & Professional Studies - https://continue.moodle.kpu.ca
  • KPU Email - https://outlook.com/kpu.ca

Having trouble with logins or webpage performance in general?

  • Try clearing the cache and cookies in your browser.

Forgot your Password?

  • Students - click Reset my Student Password
  • Employees - click Reset my Employee Password

IT Maintenance Schedule

The IT Department typically performs required server maintenance on Saturday nights from 6:00 PM to 12:00 Midnight.  

  • Visit our service notice page to review our IT Maintenance Schedule.

 

Click one of these buttons for online help:

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student resources button
Student focused IT Resources
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employee resources button
Employee focused IT Resources
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https://our.kpu.ca/sites/it/SitePages/Contact%20Us.aspx
The main contact for IT Support
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Go to one.kpu.ca
Visit One.KPU for all your access
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How to Print
How to print on campus.
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About Wi-fi at KPU
KPU Campus Wi-Fi
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Send feedback to IT
Fill in the feedback form here.

 

IT Service Portal

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IT Portal

 

View Portal

 

Contacting IT

Please visit our Contact Us page for information about communicating with us.


For information, support, training, or assistance contact us.

Phone: 604.599.2116
Email: servicedesk@kpu.ca
 
Service Desk Walk-In Hours at Surrey:
 
  • Monday to Friday 8:00 AM to 6:00 PM
  • Saturday 8:00 AM to 4:00 PM

Service Desk Call Center Hours

  • Monday to Thursday 7:30 AM to 8:00 PM
  • Friday     8:00 AM to 6:00 PM
  • Saturday 8:00 AM to 4:00 PM
  • Final Exam Support until 10:00 PM
  • Contact the IT Service desk to arrange mid-term support when needed. 
Location:
 
  • Library Main Floor, Arbutus Building, Surrey Campus

 

 
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General Information

604-599-2000

Mailing Address

12666 72 Avenue
Surrey, BC V3W 2M8

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We at Kwantlen Polytechnic University respectfully acknowledge that we live, work and study in a region that overlaps with the unceded traditional and ancestral First Nations territories of the xʷməθkʷəy̓əm (Musqueam), qi̓  cə̓  y̓ (Katzie), SEMYOME (Semiahmoo), scə̓  waθən (Tsawwassen), qiqéyt (Qayqayt), and kwikwəƛ̓ə̓  m (Kwikwetlem); and with the lands of the qw̓  ɑ:nƛ̓ə̓  n̓ (Kwantlen First Nation), which gifted its name to this university.