Information Technology Department at KPU

IT Services Update - MFA for Students

The IT department has enabled Multi-Factor Authentication (MFA or 2FA) for enhanced account security of our student accounts.

• To learn how it works, Click Here.
• To learn how to set it up, Click Here

Image  Use  ONE.KPU.CA  to access KPU applications or services.

You can also access Moodle and Email directly at these sites. KPU Courses - https://courses.moodle.kpu.ca KPU Trades - https://trades.moodle.kpu.ca KPU Community - https://community.moodle.kpu.ca Continuing & Professional Studies - https://continue.moodle.kpu.ca KPU Email - https://outlook.com/kpu.ca

Having trouble with logins or webpage performance in general? Try clearing the cache and cookies in your browser.

Forgot your Password? Students - click Reset my Student Password Employees - click Reset my Employee Password

IT Maintenance Schedule The IT Department typically performs required server maintenance on Saturday nights from 6:00 PM to 12:00 Midnight.   Visit our service notice page to review our IT Maintenance Schedule.

Click one of these buttons for online help:

Image	Student focused IT Resources
Image	Employee focused IT Resources
Image	The main contact for IT Support
Image	Visit One.KPU for all your access
Image	How to print on campus.
Image	KPU Campus Wi-Fi
Image	Fill in the feedback form here.

IT Service Portal

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View Portal

Contacting IT

Please visit our Contact Us page for information about communicating with us.

For information, support, training, or assistance contact us.

• Monday to Friday 8:00 AM to 6:00 PM
• Saturday 8:00 AM to 4:00 PM

Service Desk Call Center Hours

• Monday to Thursday 7:30 AM to 8:00 PM
• Friday     8:00 AM to 6:00 PM
• Saturday 8:00 AM to 4:00 PM
• Final Exam Support until 10:00 PM
• Contact the IT Service desk to arrange mid-term support when needed. 

• Library Main Floor, Arbutus Building, Surrey Campus