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KPU Surrey Campus

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Professional Communication PNUR 9120*

This course was formerly known as PNUR 1120 and has now changed to PNUR 9120


All summer 2021 classes will be delivered remotely. In order to meet the requirements of remote delivery, students registering in summer 2021 term courses will need to have an electronic device, and access to the internet via WIFI or other source, to complete courses and access KPU services.  Please note: cellphones are not an option for video-conferencing, ipad/tablet or laptop with video capabilities required.


Course Description

This course is for both Registered Nurses (RNs) and Licensed Practical Nurses (LPNs).  Learners will discuss and have an opportunity to practice therapeutic communication, conflict resolution and patient teaching strategies and examine the roles and responsibilities of the Registered Nurse engaging in critical thinking and clinical decision making. A variety of learning activities will be utilized to maximize effective communication strategies for the workplace using case scenarios and role plays.

Please note:  Applicants intending to register for Consolidated Clinical (PNUR 9130) are required to show proof of English proficiency.  Please see the Consolidated Clinical website for full details.

Course Format

Usually this is an onsite course at KPU’s Langley Campus.  Learners are required to attend all days and fully participate in class.  No exceptions.  However, due to COVID-19 this workshop has moved online and will be offered both synchronized and asynchronized over a 7-10 day period.  See course schedules for specific dates.  Computer with reliable internet is required to access course materials during COVID-19.

Course Cost

$650.00 CAD, plus GST    (Please note: All Faculty of Health, Professional Studies course fees are non-refundable/non-transferrable)

Course Grade

Successful grade for this course is Mastery

Learners who are not successful in PNUR 9120, Professional Communications may attempt the course for a second time. Learners requesting a second attempt are required to seek permission from the Director, in writing. Learners are advised to contact their Canadian Nursing Regulatory Body for advisement if they are not successful after a second attempt. No exceptions. Please note, there is no appeal mechanism within KPU for students receiving non-mastery.

Entrance Requirements

To be eligible to register, applicants must have one of the following:

  • Completion of KPU Competency Assessment and Enhancement for Nurses’ (CAEN) assessment
  • A letter or email referral from Canadian Nursing Regulatory Body
  • Current nursing licensure

How to Register

Registration is completed via Elevate.  The course to search is PNUR 9120.

Registration deadline

Registration closes just prior to the start of each session.

Current Course Schedule (Please note: schedule is subject to change)

Current course schedules are available on Elevate by searching PNUR 9120 and on our home page under "upcoming courses".

Text books

None required


Please contact our office via email