Communications audit

Specific Benefits:

Integrated analysis of:

  • Key Audiences
  • Communication components

    • Owned media

      • Customer contact points
      • Internal communication
      • Printed materials, Publications
      • Social media, Website
      • Accountability reports
    • Awareness

      • Earned media
      • Public image management
      • Media relations
      • Community relations
      • Strategic philanthropy
      • Paid media
    • Assessment

      • Lead identification
      • Content management
      • Database, customization, personalization
    • Action

      • Trial
      • Retention