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Library Fines

Overdues & Fines

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Loan regulations help ensure that all users have fair access to Kwantlen Polytechnic University Library's collection. Fines are charged for overdue materials to encourage borrowers to return items on time so others can use them.

Overdue Notices

All Library notices are emailed to your KPU email account.

1st Notice: the day after the item is due.
2nd Notice: 7 days after the item is due.
3rd Notice: 14 days after the item is due.

Assumed Lost

Once an item is 30 days overdue, it will be assumed lost and the patron will automatically be billed the replacement cost for the item plus a $20 processing fee. Overdue fines will continue to accumulate. If the item is returned quickly and in good condition, the replacement cost bill will be cancelled but the processing fee and overdue fine will still be charged.

Fines & Bills Not Paid

Failure to return library material or failure to pay fines, damage or replacement costs will result in the loss of library privileges.

Borrowing is denied for outstanding amounts of $25 or more.

For students, transcripts, diplomas certificates or citations may be withheld.

Unpaid accounts may be sent to a Collection Agency.

 

Fine Rates

  • Hourly fines are calculated 24 hours a day.
  • Fines do not accrue for dates the library is closed.

 

Item Current Rate per item Coming Sept 1, 2019: Rate per item
Books, journals, music CDs and all general collection materials $0.50/day $0.50/day for first 7 days then fines increase to $2/day
Recalled books $2/day Material will no longer be recalled.
Course reserves 2 & 4 hour loans: $1/hour.  All other loan periods: $2/day 2 & 4 hour loans: $2/hour. All other loan periods: $5/day.
DVDs, videos & equipment $2/day No change
Study room keys $2/hour No change
Interlibrary loans $2/day No change

 

 

Fines Description
OVERDUE Fine for material returned late
RECALLOVD Fine for material returned late that was requested by another person.
RESERVEOVD Fine for Course Reserve material returned late

 

Replacement/
Repair Costs
Description
AV_DAMAGE Bill for item returned withe extensive damage and cannot be put back into the Library collection.
AV_LOST_EQ Bill for equipment reported lost to the Library.
AV_ODU_EQ Bill for long overdue equipment that has not been returned.
AV_OVERDUE Bill for long overdue DVD that has not been returned.
CLAIMS_RET Bill for item that was claimed returned but not found by the Library.
DAMAGE

Bill for either:

  • Repair costs e.g. rebinding.
  • Replacement costs if item was too extensively damaged to be returned to the collection.
FINAL_BILL Bill for outstanding material that has not been returned for over a year.
LOST Bill for item reported lost to the Library or for an item that is long overdue and assumed lost by the Library.

 

 

Fine Payment & Disputes

You can pay your fines by credit card. Here's how!

To dispute a fine, fill out the Library Borrowing and Fine Questions. If you are sure you have returned the item, please check here.

 

Appeals

If you are dissatisfied with the response from your Library Borrowing and Fines Disputes submission, you may appeal to the University Librarian, Todd Mundle at Todd.Mundle@kpu.ca.

If resolution is not reached at this stage, you may request reconsideration of the decision via KPU Policy AD2 Complaints about Instruction, Services, Employees or University Policy.

Students may view their library record at any time and may wish to do so when requesting reconsideration of a decision or fine. Policy IM2 Freedom of Information and Protection of Privacy Policy and Policy AR3 Confidentiality of Student Records/Files will be adhered to regarding library records for the purpose of resolving appeals.