Overdues & Fines
- Check Review My Library Account for fines or overdue materials.
- Pay Your Library Fines Online
- Library Borrowing and Fine Questions
Loan regulations help ensure that all users have fair access to Kwantlen Polytechnic University Library's collection. Fines are charged for overdue materials to encourage borrowers to return items on time so others can use them.
All Library notices are emailed to your KPU email account.
1st Notice: the day after the item is due.
2nd Notice: 7 days after the item is due.
3rd Notice: 14 days after the item is due.
Once an item is 30 days overdue, it will be assumed lost and the patron will automatically be billed the replacement cost for the item plus a $20 processing fee. Overdue fines will continue to accumulate. If the item is returned quickly and in good condition, the replacement cost bill will be cancelled but the processing fee and overdue fine will still be charged.
Fines & Bills Not Paid
Failure to return library material or failure to pay fines, damage or replacement costs will result in the loss of library privileges.
Borrowing is denied for outstanding amounts of $25 or more.
For students, transcripts, diplomas certificates or citations may be withheld.
Unpaid accounts may be sent to a Collection Agency.
- Hourly fines are calculated 24 hours a day.
- Fines do not accrue for dates the library is closed.
|Item||Current Rate per item||Coming Sept 1, 2019: Rate per item|
|Books, journals, music CDs and all general collection materials||$0.50/day||$0.50/day for first 7 days then fines increase to $2/day|
|Recalled books||$2/day||Material will no longer be recalled.|
|Course reserves||2 & 4 hour loans: $1/hour. All other loan periods: $2/day||2 & 4 hour loans: $2/hour. All other loan periods: $5/day.|
|DVDs, videos & equipment||$2/day||No change|
|Study room keys||$2/hour||No change|
|Interlibrary loans||$2/day||No change|
|OVERDUE||Fine for material returned late|
|RECALLOVD||Fine for material returned late that was requested by another person.|
|RESERVEOVD||Fine for Course Reserve material returned late|
|AV_DAMAGE||Bill for item returned withe extensive damage and cannot be put back into the Library collection.|
|AV_LOST_EQ||Bill for equipment reported lost to the Library.|
|AV_ODU_EQ||Bill for long overdue equipment that has not been returned.|
|AV_OVERDUE||Bill for long overdue DVD that has not been returned.|
|CLAIMS_RET||Bill for item that was claimed returned but not found by the Library.|
Bill for either:
|FINAL_BILL||Bill for outstanding material that has not been returned for over a year.|
|LOST||Bill for item reported lost to the Library or for an item that is long overdue and assumed lost by the Library.|
Fine Payment & Disputes
You can pay your fines by credit card. Here's how!
If you are dissatisfied with the response from your Library Borrowing and Fines Disputes submission, you may appeal to the University Librarian, Todd Mundle at Todd.Mundle@kpu.ca.
If resolution is not reached at this stage, you may request reconsideration of the decision via KPU Policy AD2 Complaints about Instruction, Services, Employees or University Policy.