The Apple iPad is a powerful tool for teaching and learning, allowing faculty to annotate documents, solving mathematical equations, and sharing videos and presentations while connected to the projector. Additional applications in the App Store can be shared in the learning environment. At KPU, iPads may be borrowed to faculty on a semesterly basis through each of KPU's library campuses (on a first-come-first-serve basis). Below are the frequently asked questions.
Is KPU issued iPad safe?
Am I being tracked?
What you do with the iPad is your responsibility. The mobile device management (MDM) profile we use can obtain information on installed apps but cannot trace any information on when, where, or how you are using apps. However, if you lose your iPad, we can put it in lost mode which sends a notification to the device and will it then enable location tracking.
Can I use my own Apple ID to download apps?
Yes! Starting Spring 2020, you will be able to use your own Apple ID to download apps that you wish to use. This means that you can sign in with your own Apple ID and use the thousands of apps in the app store. Any apps that you download will be tied to your Apple ID which stays with you entirely (even when you return the iPad). You are encouraged to download your own apps for both teaching and personal use. You will be responsible for purchasing your own apps.
How do I find help?
We have created many useful documentations to help you get started using your iPad. On the iPad, tap on iPad Help to find useful resources. (Yes, you will need to be connected to WiFi before accessing resources.)
Does the iPad belong to me?
The iPad is university property. But during the duration that it is loaned out, you are responsible for the device and all of the accessories that comes with it. You may not sell or otherwise change ownership of the iPad at any time.
Will I be able to change my passcode on the iPad?
Yes! Upon loaning the iPad, you will be able to change the passcode on the iPad and a fingerprint to unlock with Touch ID. Instructions here.
What apps come on the iPad?
A core set of apps will come pre-configured on the iPad. This includes:
- Built-in apps that comes with the device
- Microsoft Office suite (Outlook, Word, Excel, PowerPoint, OneNote, OneDrive, Skype for Business)
- KPU apps (KPUSAFE, One.KPU)
- Self Service (an app that is used to manage the iPad)
- Google Chrome (alternate browser than Safari)
- Acrobat (alternate PDF viewer)
If you require additional apps, you could purchase any apps on the AppStore with your Apple ID.
How do I connect my iPad to e-classrooms?
All iPads come with a HDMI adapter-to-lightning adapter which can be connected to the HDMI cable inside the classroom. Instructions here.
You can also connect to a wireless projector (if classroom is equipped). Instructions here.
What happens if I break or lose the iPad?
If your iPad is broken, please bring it back to the library. If you have lost your iPad, please report this to the library ASAP to ensure proper security measures can be taken.
Why should I use an iPad?
If you need help with innovative ways to teach with an iPad, apps recommendations, or simply stuck, contact the Teaching & Learning Commons for assistance.
What does the iPad come with?
The 10.5" iPad Pro comes with the iPad, an Apple Pencil (extra tip and connector), wall-plug charger, charging cable, AV Lightning adapter, and case.
Will I be able to move/reorganize apps on the iPad?
We have pushed a default profile on the iPads. Apps cannot currently be moved around but can be uninstalled at any time.
What if I forgot my Apple ID password?
You will need to reset your password through Apple. Visit Apple's ID Support for assistance on setup or password reset.
How can I get additional hands-on support?
How do I provide feedback?
We would love to know how you are using your iPad and any other suggestions you may have. Please send your feedback here.
A collection of resources and FAQ's put together to help guide your iPad journey.