• Eligible to get a KPU Card as soon as an employee record is created by Human Resources
• Borrowing privileges as outlined below under Loan Periods & Renewals
• Onsite and offsite access to Research Databases
• In person, email and live chat reference help
• Library instruction for your students - book it now!
• Access to a liaison Librarian
• Add materials to the Course Reserves collection
• Complete list of Library Resources for Faculty
• Employees who have retired from KPU are eligible for a Lifetime Borrower Card. Previous employees who did not retire from KPU may be eligible for a Community Borrower Card.

• You must have your KPU Card with you to borrow.
• There is no limit on the number of items you can have on loan at one time.
• You are responsible for all items you borrow including damaged and replacement costs.
• You are responsible for any charges accrued on your KPU Card.

Item	Loan period	Number of Renewals	Renewing	Not Renewable
Books	28days	4	Automatically renewed	If another patron has requested the item. Your renewal limit has been reached. Your library record is blocked or expired.
Journals or Magazines	1 week	1	Automatically renewed
DVDs & videos	7 days	1	Able to renew 3 days before due date. Renew your materials via My Library Account or at the Service Counter.
Music CDs	1 week	4	Automatically renewed
Equipment	Various Loan periods	1	Varies by loan period. Renew your materials via My Library Account or at the Service Counter.
Laptop, Short term loan	1 day	None	Renewals not permitted
Course Reserves	Various Loan periods	None	Renewals not permitted

What if someone else puts a hold on your book?

• You will not be able to renew it; if it is overdue for more than a week, a LOST bill for the replacement cost of the item will be added to your account.

• You must have your KPU Card with you to borrow.
• There is no limit on the number of items you can have on loan at one time.
• You are responsible for all items borrowed and any charges accrued on your KPU Card.

Item	Loan Period	Number of Renewals	Renewing
Books	28 days	7	Automatically renewed
Journals or Magazines	1 week	1	Automatically renewed
DVD's &  Videos	1 week	1	Able to renew 3 days before the due date. Renew your materials via My Library Account or at the Service counter
Music CD's	1 week	4	Automatically renewed
Equipment	Various loan periods	1	Varies by loan period. Renew your materials via My Library Account or at the Service Counter
Laptop, short term loan	1 week	None	Renewals not permitted
Laptop, long term loan	Semester	Semester by semester	Renew your materials via My Library Account or at the Service Counter
Course  Reserves	Various loan periods	None	Renewals not permitted
When is an item not renewed?  If another patron has requested the item Your renewal limit has been reached Your library record is blocked or expired

Library materials can be returned at any campus library regardless of where they were borrowed  and can be put in the outside Book Bins after the library is closed.

Except...

Return course reserves at the campus they were borrowed from.

Return equipment to staff at the Equipment Counter.

Return Locations

Surrey outside book return bin

Richmond Outside Book Return

Langley Outside Book Return Map

Cloverdale Outside Book Return Map

 

I'm Sure I Returned It

Use the Library Borrowing and Fine Questions Form if you believe you have returned your library material but it is still showing as on loan to you.

What happens then:

• The Library will conduct a search at each campus for the item.
• While the searches are taking place, you'll no longer see the item in the list of checkouts in your library account.
• We will email your KPU email account to let you know the result of each search.
• If the item is not found, we'll conduct a second system wide search a week later and email you the results.
• If the item is not found, we'll conduct a third system wide search a week later and email you the results.
• If it is still not found, you will be billed the replacement cost of the item.

While the Library is conducting searches for the item, we encourage you to check around your home or car to see if the item might have inadvertently been left behind or slipped out of sight.

All Library notices are emailed to your KPU email account. Check for information on your holds and overdues.

Overdue Notices

All Library notices are emailed to your KPU email account.
1st Notice: the day after the item is due.
2nd Notice: 4 days after the item is due.
3rd Notice: 7 days after the item is due.

Text Notifications

KPU Library patrons have the option to receive overdue, bill and hold pick up notices via text in addition to receiving them automatically by email.

Our text messaging option is available thru the following cell phone providers:

• Bell
• Fido
• Freedom
• Koodo
• Rogers
• Telus
• Virgin
• Wind

To set up Text Notifications:

1. Login to My Library Account.
2. On the Personal Information tab click on Text Notifications.
3. Click on Add Text Notification.
4. In the Personal or Work Cell field specify the type of cell number.
5. Enter your cell number in the Phone Number field.
6. Leave the Country Code set to Canada.
7. Check the boxes for the types of notices you would like to receive via text.
8. Click on Save.

Please note if a cardholder opts in to receiving SMS (text) messages regarding their Library account, the cardholder is aware that messages and data rates may apply and their phone number and KPU Library SMS message content will be disclosed and stored temporarily outside Canada. For more information on how the Library collects and manages your personal information, please see https://www.kpu.ca/library/personal-information.

Failure to return library material or failure to pay fines, damage or replacement costs will result in the loss of library privileges.
Borrowing is denied for outstanding amounts of $25 or more.
For students, transcripts, diplomas certificates or citations may be withheld.
Unpaid accounts may be sent to a Collection Agency.

• Hourly fines are calculated 24 hours a day.
• Fines do not accrue for dates the library is closed.

Item	Rate per item
Course reserves	2 & 4 hour loans: $2/hour. All other loan periods: $5/day.
Equipment	$2/day
Laptops	$10/day

Types of Bills

FINES	Description
OVERDUE	Fine for equipment returned late
RESERVEOVD	Fine for Course Reserve material returned late

 

Replacement/ Repair Costs	Description
AV_DAMAGE	Bill for item returned with extensive damage and cannot be put back into the Library collection. If not paid, this bill will be converted to a FINAL BILL.
AV_LOST_EQ	Replacement cost bill for KPU equipment. If not paid, this bill will be converted to a FINAL BILL.
AV_LOST_PT	Bill for lost KPU equipment parts. If not paid, this bill will be converted to a FINAL BILL.
CLAIMS_RET	Bill for item that was claimed returned but not found by the Library. If not paid, this bill will be converted to a FINAL BILL.
DAMAGE	Bill for either; If not paid, this bill will be converted to a FINAL BILL.: Repair costs e.g. rebinding. Replacement costs if item was too extensively damaged to be returned to the collection.
FINAL_BILL	Replacement cost bill for Library material. If found, the Library will not accept the material back. Bill must be paid.
LOST	Bill for item reported lost to the Library or for an item that is assumed lost by the Library. If not paid, this bill will be converted to a FINAL BILL.

KPU library accepts payment of bills in person at any of our service desk locations. Online payments are available via My Library Account.
Please note: There can be up to a 60 minute delay between online payment and the automatic removal of library registration holds.

Once an item is 8 days overdue, it will be assumed lost and the patron will be automatically billed the replacement cost for the item.
Overdue fines will continue to accumulate.
If the item is returned promptly and in good condition, the replacement cost bill will be cancelled but overdue fines will still be charged.

To authorize a third party to use your KPU Card and/or access your personal KPU Library information, you must fill out the Third Party Release for Library Information and Transactions form and submit it to libcirc@kpu.ca. 

Your signature is required on the form for the authorization to be implemented.  The authorization will not be in effect until you receive a confirmation email from libcirc@kpu.ca.

If you have questions concerning your account or you want to dispute a bill, fill out the Library Borrowing & Fine Questions form Borrowing & Fines Questions.