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How to Request a Refund of Tuition Fees

Scenario 1: Refund after Study Permit Denial

  1. Drop all your classes before the 'Last day to drop (100% refund)' date. Please note, session classes have different drop deadlines. You will be responsible for the payment of any classes that are not dropped before the given deadlines provided on the KPU website.
  2. Email International.Refunds@kpu.ca using your KPU email account. Include your 9-digit KPU Student ID number in the subject line.
  3. Attach the following documents in your email: a scanned copy of your Visa Denial Letter AND a completed International Confirmation Deposit Refund Request form.
  4. Make sure that you have your most up-to-date address on your Online-Self Service account. Instructions on how to update your address.
    • If you paid by credit card, the money will be refunded back to your card.
    • If you paid by wire transfer and would like the money to be wired back to your account, please mention this in your email.
    • If you paid by any other means, a cheque will be issued to your Canadian address. If you fail to update your address on your Online-Self Service account, we will NOT be able to release your cheque.

Scenario 2: Refunding Excess Funds in Your KPU Account

  1. Email International.Refunds@kpu.ca using your KPU email account and mention that you would like to receive a refund of any surplus funds in your account. Also, include your KPU Student ID number in the subject line.
  2. Make sure that you have your most up-to-date address on your Online Self-Service account. Instructions on how to update your address.
    • If you paid by credit card, the money will be refunded back to your card.
    • If you paid by wire transfer and would like the money to be wired back to your account, please mention this in your email. Please note that we do not do wire transfer to Canadian accounts.
    • If you paid by any other means, a cheque will be issued to your Canadian address. If you fail to update your address on your Online-Self Service account, we will NOT be able to release your cheque.

Scenario 3: You were admitted but do not wish to continue your studies at KPU – Fees Refund

  1. Drop from all your classes before the 'Last day to withdraw and receive 100% refund' date. Please note, session classes have different drop deadlines. You will be responsible for the payment of any classes that are not dropped before the given deadlines provided on our website.
  2. Email International.Refunds@kpu.ca using your KPU email. Include your 9-digit KPU Student ID number in the subject line. In the body of the email, mention that you do not wish to continue your studies at KPU and would like a full refund of the funds in your account. To check your account balance, please visit your Online-Self Service account and go to your Account Summary.
  3. Make sure that you have your most up-to-date address on your Online Self-Service account. Instructions on how to update your address.
    • If you paid by credit card, the money will be refunded back to your card.
    • If you paid by wire transfer and would like the money to be wired back to your account, please mention this in your email.
    • If you paid by any other means, a cheque will be issued to your Canadian address. If you fail to update your address on your Online-Self Service account, we will NOT be able to release your cheque.

You will only be eligible to receive refund of your tuition fees MINUS the confirmation deposit. For open intake programs, the confirmation deposit is $2000; for limited intake programs, the confirmation deposit is $2500.

 

Wire Transfer Form—Please type in your information into the fillable fields of this form using a computer. KPU International does not accept hand-written forms. In addition, ensure that the account belongs to you as the student; otherwise, the money will not be transferred.

If you would like to pick up your cheque from our department, please mention this in your email.

 

KPU reserves the right to contact IRCC (Immigration, Refugees and Citizenship Canada) to verify the status of a visa and/or study permit application and/or to authenticate the contents of a study permit refusal letter when processing a refund request.