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Mask wearing is now a matter of personal preference at KPU. Their use in indoor public areas is strongly recommended. [Read more]

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International Student Advising

In Fall 2022, KPU International Advising Unit will be providing hybrid services, for both virtual and in-person appointments and drop-ins. KPU International Advisors are available to support you. Read below for information on how to connect with advisors. 

Got another question about COVID-19? Check out the FAQ.

Online/In-person Advising Appointment 

Book a 30 minute appointment with an International Education Advisor if:

  • I am an international student in a Diploma program, or a Bachelor program in 1st or 2nd academic year (with less than 45 credits)
  • I am an international student enrolled in the ELST, ACP or Trades program
  • I have questions about study and work permits

* Please visit the "step-by-step" instruction video on how to book an appointment with an advisor. 

How to Book

Make sure to select "Advising - International Students" and "Online" or "Specific campus" as location. Include your KPU email address in the notes section; if you choose "Online", you will receive a separate email with a link to join. 

* Students who arrive more than 15 minutes past the start time of their appointment are considered “no-show” and will have to book a new appointment.

* If you are unable to attend your appointment for any reason, we request that you cancel your appointment as soon as possible through Advisor Connect (below 'Book an Appointment' link) so another student may book the timeslot.

* If you pre-booked an in-person appointment but are not feeling well, please do not come to the office and inform the advisor immediately; we will change it to a virtual appointment and send you an online meeting link.

Book an Appointment

Online/In-person Drop-In Sessions

Simply drop by during our session and ask your specific questions to an International Education Advisor.

                              International Drop-in Hours

  10 AM - 12 PM 2 - 4 PM
Mon Online  
Tue   Online
Wed Surrey In-Person  
Thu   Richmond In-Person
Fri   Online








  • Mon & Wed: 10 AM - 12 PM
  • Tue, Thu & Fri: 2 - 4 PM

Please refer to "Who Should I See?" before joining Drop-In Sessions.

For in-person drop-in, please come to the front desk of the international office 15 minutes before the scheduled time to sign up. 

For online drop-in, please join 10 minutes prior to the meeting time to be added to the queue in an accurate order. 

* Join the session with your first name as the display name.
* Students who are seeking support regarding Course Planning, Required to Withdraw, and Academic Standing inquiries are strongly encouraged to book an appointment. 
* A limited number of students will be assisted during each drop-in session. Once we have reached the capacity for the session, the meeting room will be closed and there will be a "lockout" message displayed. We encourage you to try to join the next drop-in session.

Join a Drop-In Session

Email Inquiries

Got a general inquiry?

Send us an email inquiry at any time if it is easier for you.

Email International Advising

As your International Education Advisors, we're here to support you with your studies at Kwantlen and make your transition and stay in Canada smooth and seamless.  We can help you with academic questions e.g. course and program planning, registration, and policies, as well as non-academic questions e.g. study permit, work permit, temporary resident visa, etc.  We welcome current students, including prospective students who have accepted our admission offer, to meet us through an appointment or drop-in, or contact us via email or phone if you have any questions.  We offer in-person appointments as well as online and phone appointments.  Please check out the KPU International iCent app for additional resources on student support, campus services, transportation, and more.