Resources and Support Services

Login: Use your KPU Student ID and email password.

Benefits: Once logged in, this network is accessible at other participating schools globally!

Login: Use your student number and PIN (or password).

Security: This is an encrypted network service for currently-enrolled students.

For step-by-step guides on setting up KPUSecureStudent on various devices, please click on the links below:

KPU Secure Wi-Fi - Android.pdf  
KPU Secure Wi-Fi - iPhone, iPad  
KPU Secure Wi-Fi - Mac OS X 

Network: KPUGUEST

You will be asked for a mobile phone number. An access code will be sent to that mobile phone and guests will require this code to login to the network.

Access will remain valid for a 24-hour period on each guest device before they will be prompted to log in again, even if the guest leaves and re-joins the 'KPUGuest' network during that period. 

Moodle is the student learning platform where your online courses are hosted. You'll log into Moodle to find your courses, course material, assignments and quizzes. 

Log in with your Student ID and PIN. You can access Moodle at https://community.moodle.kpu.ca/

For Moodle, it might take time for the changes to be synced (for the new password to be updated in Moodle).  Please try using the updated password 1-2 days later and see if it works. Otherwise, please check with our IT department on https://www.kpu.ca/it/students. 

For more information on Moodle access, please refer to the Student FAQ webpage.

Contact us on shorttermkpu@kpu.ca and advise us of the issue. We can confirm with the instructor that you are added onto Moodle. Generally speaking if you can login to the Moodle site you will be fine. 

The English instructors will also go through it with you on the first day of class to make sure that you have access to the course. 

Yes, more information on Moodle can be found HERE. Click HERE for videos* on how to use it. 

*Please note that we will be using continue.moodle.kpu.ca instead of the site mentioned in the videos as there are different Moodle sites for different courses. The interfaces and functions of the sites are the same. 

To receive your certificate of completion, you need an 80% attendance rate. It is important to show up for class on time. If you are sick or late please email your instructor. Part of the program requirements are that students must complete any assigned homework.

No additional course materials or textbooks needed – we will provide them.

Before your short-term program begins, you will receive an email from KPU with instructions on how to log in to your KPU email account and set up a password. 

KPU Email vs. Personal Email: When to Use Each

• Your KPU email will be the primary way you receive important communications throughout your program. - Instructors will use your KPU email to share course-related information. - Program staff will contact you via your KPU email regarding important updates and announcements.
• Your personal email may still be used by certain external service providers. If you registered for services such as accommodation or temporary health insurance using your personal email, those providers may reach out to you via that email.

Checking Your Emails: What You Need to Know

• Before your program starts: It is important to check both your KPU email and your personal email to ensure you receive all relevant information.
• During the program: You will primarily use your KPU email for communication. During orientation, we will inform you if you need to continue checking both email accounts throughout your program.

Please make sure to check your emails regularly to stay updated!

You can borrow books, course materials and even board games from the library using the student ID card! Check out the library website for more information.

If you need any stationery supplies or just looking for something KPU branded, visit our KPU Bookstore in the Richmond main building. It opens from Monday to Thursday 9:00AM - 2:00PM. You can also get a set of Covid-19 Rapid Antigen Testing Kit from the bookstore with your KPU Student ID card. 
 

There are various spots around campus to complete homework or hang out.

Tim Hortons is a Canadian coffee shop that has become the favourite for many Canadians. Located on campus it's a great place to grab a quick snack or coffee. 

On campus you can grab snacks or lunch at Tim Hortons. There are also many food options near KPU Richmond campus that are within walking distance, including a supermarket and a food court. If you are bringing your own lunch, there are microwaves and water filling stations across campus as well.
 

The KPU Safe app contains many features to keep KPU students safe. KPU Safe allows students to:

• Contact security and emergency services
• View interactive campus maps to help you get around
• Arrange for security to walk you to your car, around the campus or to the the nearest bus stop or SkyTrain station.
• Call for help  

 More information on the app and how to download it can be found on our website. 

For more information on being safe on campus, on transportation and your own personal safety please read the following resources.

• Security Information 
• Transit Safety
• Personal Safety

KPU offers free support services during your time as a student. As a short-term program students you have access to the following support services.